Public sector and municipal · British Columbia
Clarity is a form of care.It is also how a project clears a comment period intact.
For Communications managers in municipal, economic development and public agencies
A plan, an engagement round or a service redesign has been mandated, and it needs a clear identity, a site the public can actually use and reporting you can put in front of council. Doing that inside procurement, accessibility requirements and a public comment period is a specific skill, and it is mostly about writing things down properly the first time.
This page is for you if
- A mandated project needs an identity, a site and reporting before a deadline.
- An engagement round is coming and last time the feedback was impossible to summarise.
- The current site will not pass an accessibility review.
- Council or a board has asked what the communications spend achieved.
What you are really deciding
Who can survive a tender, an accessibility standard and a public comment period with the work still intact at the end. The test is not creativity. It is whether every decision can be explained later to somebody who was not in the room.
Documented decisions, accessible by default, written in plain language
The usual disappointment is a vendor who cannot show why a choice was made, misses accessibility requirements, or writes for other communicators instead of for residents. We keep a decision record you can quote, build to WCAG AA and test it, and write at a reading level a general audience can use.
What you actually get
A name, look and language residents understand on first read, so engagement is about the project rather than about what the project is called.
Built and tested against WCAG AA, with the test results handed over, so an audit is a formality rather than a scramble.
Notices, boards, forms and summaries written for a general audience, so the feedback you get back is usable.
What was decided, when and why, alongside participation and reach numbers, so council questions have answers on file.
How it runs
Fit Check
Fifteen free minutes on the mandate, the timeline and the procurement route.
Diagnostic
Two weeks and a written recommendation with scope and cost, which doubles as material you can take into a tender or a purchase request.
Build
Identity, accessible site and engagement material, with accessibility testing evidence included.
Report and hand over
Participation reporting, a decision record and training, so your team can run it after the project closes.
Would rather try it yourself first?
When an engagement means an RFP and months, and a tool means a purchase order, a kit lets you start this week under your purchasing limit while any formal process runs.
Questions people ask first
Start with fifteen minutes.
A free 15-minute Fit Check, no pitch and no audit, including an honest answer if we are not the right people for this.